In this episode I have the great privilege of chatting with Alan Finkel. We revisit key formative moments at Monash University and ANU, and the opportunities that emerged from the challenge of accessing and developing the best fit for purpose equipment. We discuss the difference between framing questions and solving problems through a discussion of the Engineering Method, an approach that underpins Alan’s career at Axon Instruments and beyond. Through instrument development, Alan recognises that development needs to be orientated towards needs, those spoken and those yet to be identified, and move past ‘what a customer wants’.
